INTELLIDESIGN STUDIO

Privacy notice

Updated September 18, 2026

IntelliDesign Studio is responsible for the IntelliDesign website and licensing service. Send privacy requests to [email protected].

Information we process

• Purchase and license information: Paddle customer, transaction and license identifiers, purchase email, plan, status, term and license-email status. Mail content, including the email address and license key, is stored encrypted for safe retries.
• Device licensing information: a hash of the device identifier, device name, activation state, license status and support reset records.
• Website operation information: necessary request and security records. Short-lived hashed identifiers are used for rate limiting.
• Support information: contact details, order information, descriptions and attachments you choose to provide.

Why we use it

We use this information to deliver licenses, verify licenses and devices, manage manual repurchases and expiry, reset activations, answer support requests, prevent abuse and meet applicable obligations. Trial claim times and device hashes enforce trial limits. Trial carryover, when available, associates a trial with one license and records the adjustment.

Payments and hosting

Paddle handles checkout, payment details and billing. Our licensing service does not store full card numbers. See Paddle’s privacy notice. Cloudflare hosts the website, authorization service and database; requests may be processed through its global infrastructure.

Local storage and project files

The Windows app uses DPAPI to encrypt its locally saved license. The website uses session storage to retain an order-query proof and, when present, a short-lived trial association token. The website remembers your chosen language in local storage. These features work with a reduced experience if storage is unavailable. We do not intentionally integrate advertising tracking or marketing analytics; Paddle may use storage required for checkout.

The licensing service does not collect DXF, JWS or Excel project files. If you voluntarily send an attachment to support, we use it to address the request.

Email and bug reports

Resend processes license and feedback emails. License emails contain purchase details, the key and activation instructions and go to the purchase email. Bug reports go to support and include only the entered description and optional reply address. Logs, keys and drawings are not automatically uploaded. These providers may process data across borders; see Resend’s privacy policy.

Retention and security

Licensing records are retained as needed to operate the service. Accounting, dispute and security records may be retained for applicable requirements. We restrict management access, use HTTPS and minimize sensitive data in licensing logs. Retention depends on operational, accounting and legal needs.

Your requests

Contact support to ask about access, correction or deletion. We may verify your identity or order to prevent unauthorized changes. Some records may need to be retained for legal requirements or unresolved disputes.