INTELLIDESIGN / LICENSE
Activation & licenses
Choose what you need to do.
The target PC is the computer that will run IntelliDesign. Choose steps based on that PC’s internet access, regardless of the old PC or the computer displaying this page. For a temporary outage, reconnect and retry.
01I have purchased and want to activate
You need your purchased license key. Start a trial or purchase in the app if needed.
The PC that will run the app can connect to the internet
- Install and open IntelliDesign on that PC, then open License.
- Paste the license key received after purchase and activate.
- Start using the app once it confirms activation.
The PC that will run the app must stay offline
- On the target PC, open License → First activation → This PC must stay offline and export a request file (.req).
- On another, connected computer, use the link below to enter your purchased key and upload the request.
- Download the activation file (.lic), take it back to the target PC and import it in the same file-activation window. Wait for the app to confirm success.
02Change PC, reinstall or recover a license
You need access to your purchase email. No original key or access to the old PC is required. An active license does not need to be bought again.
The PC that will run the app can connect to the internet
- On the target PC, open License → Switch PC / recover and choose Continue on this PC.
- On the page opened by the app, verify your purchase email, choose the license, check the target PC and confirm.
- Return to the app on the target PC for automatic activation. If necessary, click Check status.
The PC that will run the app must stay offline
- On the target PC, open License → Switch PC / recover, choose This PC must stay offline and export a request file (.req).
- On a connected computer, use the link below to upload the request, verify your purchase email, then choose and confirm the license.
- Download the activation file (.lic), bring it back to the target PC and import it in the same recovery window. Wait for the app to confirm success.
03Extend an existing license
Link the existing license when renewing to preserve its remaining term. If also changing PC, start with recovery; follow the order-verification guidance if the license has expired or cannot be found.
The PC that will run the app can connect to the internet
- On the PC already using the app, open License → Purchase / renew and choose a term to link your existing license.
- Choose a term and pay. Early renewal preserves the remaining term.
- Follow the payment-result instructions, return to the app, activate and check the new expiry date.
The PC that will run the app must stay offline
- On the target PC already using the app, open License → Purchase / renew → Renew using another connected computer and export a request file (.req).
- On a connected computer, use the link below, enter the original key, upload the request, choose a term and continue to payment.
- After payment is confirmed, return to the file page with the renewed key and the same target-PC request. Download and import a new activation file; the old file does not update automatically.
Before you start
Each license covers one PC. A connected app retrieves its license directly; a PC that stays offline receives an activation file. Both methods share the same one-PC allowance.
Transfers preserve expiry. Two self-service transfers are available per rolling 30 days; same-PC recovery does not count. The page offers support review for quota exceptions, valid files on the old PC or ownership checks. An offline target PC alone does not require support review.
What is the difference between a temporary outage and staying offline?
After online verification, the app can work offline for up to seven days, within license expiry. A PC that must stay offline needs an activation file valid until the date shown in that file. Renewal requires downloading and importing a new file.
If the purchase inbox is inaccessible or an order is missing, open recovery, verify an accessible contact email, then submit the original order details for support review. Open license recovery →